01How much does your truck dispatch service cost?+
5% of gross load revenue for one truck with authority older than 6 months. 7% while your MC is under 6 months, and always for 26 ft box trucks and hotshots. Fleets of 2 or more trucks pay 4% for a limited time once the MC passes 6 months. No setup fee, no minimums, and no fee on weeks you don't haul.
02Do I have to take every load you find?+
No. We call you with the lane, pickup time, rate and anything unusual about the load, and nothing is booked until you say yes. Turn down as many as you like. There is no penalty and no fee for a load you pass on, and we keep looking for one that fits your plan.
03Who signs the rate confirmation?+
You do. The broker sends the rate confirmation straight to your email as the carrier, you read the terms and you sign it. We never sign a rate con on your behalf. If something on it doesn't match what we told you on the call, don't sign, call us, and we'll fix it with the broker.
04Do you dispatch car haulers, tankers and heavy haul?+
Yes, along with livestock, hopper bottoms, dump trucks, hotshots, flatbeds, step decks, power only, dry vans and reefers. Each rig gets loads matched to its equipment, your license and endorsements, and the rules that apply to the freight. Specialty work is part of the desk, not an add-on with a different price.
05Do you dispatch cargo vans, sprinters or small box trucks?+
No. The smallest truck we dispatch is a 26 ft box truck, and we don't take shorter boxes, cargo vans or sprinter vans. Brokers size a lot of freight for a 26 ft box with a liftgate, and that is where we can keep a truck steadily loaded. Anything smaller is outside what our desk books.
06Is there a contract or setup fee?+
There is no setup fee and no long contract. The agreement is month-to-month, cancel with 30 days notice. You can stop at any time with that notice, and you only ever pay the percentage on loads you actually haul. We don't charge monthly minimums, onboarding fees or a cancellation fee.
07Do you dispatch new authorities?+
Yes. A new MC pays 7% of gross until the authority is 6 months old. Some brokers won't work with very new carriers, so we focus on the ones that do, set up your carrier packets and build a few lanes you can count on. Have your insurance certificate and W-9 ready when we call.
08Do you handle oversize permits?+
We confirm the load dimensions, the states on the route and who pays for permits and escorts before we offer you an oversize load. Permits come from each state's permit office, so the route and the cost are settled with the broker or shipper up front. You still approve the load before anything is booked.